Privacy Policy

Introduction

At Japa Travels, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.  

Information We Collect

We may collect the following types of personal information:  

• Information you provide: This includes information you voluntarily submit, such as your name, email address, phone number, and payment details when making a booking.
• Information automatically collected: We may collect information about your device, including your IP address, browser type, and operating system.
• Information from third-party sources: If you choose to connect your account with our services, we may obtain information from third-party sources, such as social media platforms.

How We Use Your Information

We may use your personal information for the following purposes:

• To process your bookings: We use your information to process your travel arrangements, including flights, hotels, and activities.
• To provide customer support: We use your information to respond to your inquiries and provide customer support.
• To improve our services: We may use your information to analyse usage patterns, identify trends, and improve our website and services.
• To send you marketing communications: We may send you marketing emails or other communications about our products and services unless you opt out.

Sharing Your Information

We may share your personal information with:

• Our trusted partners: We may share your information with our trusted partners, such as airlines, hotels, and activity providers, to fulfil your booking.
• Third-party service providers: We may share your information with third-party service providers, such as payment processors and analytics tools, to help us operate our business.  
• Legal authorities: We may share your information with law enforcement authorities or other legal entities as required by law.

Your Rights

You have the right to:

• Access your personal information
• Rectify inaccurate information
• Request the deletion of your personal information
• Object to the processing of your personal information
• Restrict the processing of your personal information  
• Data portability

To exercise your rights, please get in touch with us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.  

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.  

Contact Us

If you have any questions about this privacy policy, don’t hesitate to contact us at office@japatravels.com.

Last updated: January 9, 2025